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Business & Process Improvement Projects

Below is a list of completed projects ($ savings) by department in various industries. 

 

We know your employees are busy running the business and don't feel they can take the time to stop and do improvements.  We developed a streamlined approach to process improvement:  One-Day Workshop.  This one-day workshop portion only involves key representatives from the process.  There is pre-work and post-work that we will complete.

 

Amanda Horak runs the Business & Process Improvement Practice. 

 

Amanda has 25+ years in project management and

process improvement in various industries:

In addition to the process improvement projects listed below,

Amanda can assist with:

  • Forestry

  • Government

  • Power companies

  • IT service providers

  • IT departments

  • Retail (clothing)

  • Energy Trading

  • All sectors of the oil industry (Up, down, mid, retail) 

  • General facilitation

  • Change management

  • Presentation development

  • Risk management

  • Software evaluation

  • Strategy definition

   Amanda has the ability to read complex business situations and strategically guide others to an optimal solution.

Email Amanda to discuss any of the projects listed below or the One-Day Workshop concept.

Amanda@HeightsConsultingServices.co.nz  
Lean six Sigma Black Belt                Additional skills   

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Corporate Strategy

  • Company Reorganization

  • Top 20 Identified process improvement projects

Human Resources

  • Employee On-boarding (Corporate ~$1.5M USD, Field  ~$420K USD and Int'l ~$51k USD)

  • Employee Off-boarding (Corporate ~15K USD and International ~14K USD)

  • Intern Orientation

  • Job Category Reporting

  • Payroll Review (Int'l ~$85k)

  • Position Pay Change

  • University Recruiting including software evaluation, implementation, communication, funding and reporting (Recruiting ~$85K USD)

  • Workforce Optimization and Utilization

  • Workforce Board Development

Health, Environment & Safety

  • Cert Claims Process

  • Contractor Process

  • Corporate Social Responsibility Data Gathering

  • Enterprise Risk Assessment Process

  • Lesson's Learned Process

  • Man Down Process

  • HES Process Management

Finance & Accounting

  • Automated Clearing House (Checks to ACH ~$120K USD)

  • Capitalization and Interest

  • Cash & Banking

  • Controllers Brainstorming facilitated session with resulting process improvements

  • Corporate Reserves

  • Foreign Currency Exchange

  • Integrated Planning

  • Mapped 20 back-office processes

  • Project to split the company

  • SAP Project Sharepoint Site

  • SAP Provisioning Process

  • Tax Strategy Session

  • W* Foreign Vendor Process

  • Wellhead Sales (~500K USD)

Operations

  • Downhole Pump Failure Cycle Time

  • International Warehouse Optimization

  • New Facility Build Process

  • Operated by Others Process

  • Data Management for deep water wells

Technology

  • Business Enterprise Support Org Design (Process/Tool selection)

  • Change Control (CAB, CM Process and Tool selection)

  • Demand Management / Prioritization Process

  • Endure Reporting Requirements

  • Knowledge Repository Process

  • Outsourcing transition Identification/ improvements

  • Problem/Request Process

  • Server-Build Process

  • Service Desk ISO9002 Certification

  • Service Management Metrics

  • Sharepoint New Site Process Improvement (~$2.78M USD)

  • Stand-up SAP Service Support Center (process/tools)

Legal

  • Anti-corruption Process & Management

  • Case Assessment

  • Contract Insurance

  • eDiscovery Efficiency Review

  • Emerging Regulatory (Process/Monitoring)

  • General Trade Compliance

  • Law Organization Metrics

  • Law Risk Assessment

  • Law Training Model

  • M&A Compliance Due Diligence

  • Opportunity Evaluation

  • Outside Counsel Engagement

  • Policy Review

  • Privacy Act

  • Project Portfolio Management

  • Resource Utilization (attorneys and paralegals)

  • Strategy

  • Subsidiary Policy Review

  • Title & Contracts

Public Affair

  • Corporate Emergency Response Team Process (CERT)

  • Corporate Communications Bench-marking

  • Extranet Website Improvements

  • Intranet Web Page Re-design

  • Philanthropic Program Design

  • Philanthropic Quadrant Definition

  • Public Affairs Organization analysis and optimization

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